Welcome to Quantum
Global Support Services

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Service and Support Plans

Quantum offers customizable support that can be tailored to meet the needs of high activity informational technology environments. These support offerings address special needs related to coverage, response levels, spare parts, priority call handling, assigned call managers, and other services. 

Standard Services

Download Software, Firmware, and Drivers for Your Product

Stay up to date with the latest software, firmware, and drivers. To download current software versions you must have an active Warranty or Service Maintenance Contract.

Downloads

Get Licenses

Search for your upgradeable Quantum product by entering the Serial Number.

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Access all Documentation, Free Online Courses, Videos and More

Looking for help? Access all documentation, free online courses, videos, and more below.

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Compatibility Guides

Quantum Corporation customers incorporate software and hardware products from multiple vendors in their environments. Customer dependency on interoperability and compliance with industry standards is an obligation that Quantum takes very seriously.

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Training

Quantum’s Learning Team offers a full range of online, virtual, and hands-on courses designed to meet your specific learning objectives. With Quantum as your knowledge partner, you can quickly build familiarity with your solutions, develop your skills, and maximize your return on investment.

Downloads

Warranty Information

Quantum has confidence in the quality and reliability of its products and includes limited warranties on every product we sell. Service for Quantum products under warranty is provided by fully trained and qualified technicians, who are dedicated to resolving any technical problems you might experience

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Certified Quantum Service Providers

Find a certified service provider by certification or country.

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Distributors