QXS Hybrid Disk Downloads

The current versions of firmware are listed below. You must have an active Warranty or Service Maintenance Contract to download these files. The current versions of firmware are listed below. You must have an active Warranty or Service Maintenance Contract to download these files.

QXS-3xx/4xx

• QXS-3xx/4xx GL222R071 Firmware

QXS-6xx

• QXS-6xx GF222R071 Firmware

SSD Firmware

Specific to 0006 Firmware on the 200GB, 400GB or 800GB SSD drives, there is a rare condition where low input/output activity can cause premature failure of individual SSDs. The drive, once it has failed, it is not recoverable and it must be replaced. The 0007 Firmware has a specific fix to address this problem. Affected drive serial number format starts with "ST".

The following 200GB, 400GB, and 800GB SSD models are affected:

• Video: Proper Seating of Drives in the QXS 2U48 Chassis (00:23) 

Product Training

You will be prompted to enter a valid Quantum serial number to access this training

• QXS-3/4/6 Hardware Overview, Mar 2018
• QXS-3/4/6 Installation and Configuration, Mar 2018
• QXS Licensed Features: Q-Replicate, Mar 2018
• QXS Licenses and Features of Virtual Storage, Jul 2017
• QXS Storage Concepts and Management, Mar 2018
• Proper Seating of Drives in the QXS 2U48 Chassis, Jun 2017
• Repairing a Drawer Cable Fault in the QXS 2U48 Chassis, Dec 2018
• Repairing a Drawer Cable Fault in the QXS 4U56 Chassis, Dec 2018
• QXS-3/4/6: Replacing and Repairing Hardware, Jan 2019

Product Updates

• QXS Gx222xxxx Release Notes, Dec 2022 - 597 KB

Product Use Guides

• QXS Site Planning Guide, Apr 2017 - 6 MB 
• QXS Licensing Guide, Dec 2017 - 3.8 MB
• QX and QXS CLI Reference Guide, Dec 2017 - 5 MB 
• QX and QXS Getting Started Guide, Dec 2017 - 530 KB 
• QX and QXS Bezel Installation Guide, Mar 2016 - 13.1 MB
• StorNext QX and QXS Regulatory Compliance, Jun 2014 - 1 MB
• StorNext QX and QXS Event Descriptions Reference Guide, Dec 2017 - 2.3 MB
• QX and QXS Disk Management Utility User Guide V2, Apr 2016 - 7.8 MB
• QXS Disk Management Utility User Guide V3, Dec 2017 - 4.8 MB
• QX and QXS Setup Guide, Aug 2017 - 19.6 MB
• QX and QXS 12- and 24-Drive Rackmount Installation Guide, Aug 2017 - 3.4 MB
• QXS 48-Drive Rackmount Installation Guide, Apr 2017 - 3.9 MB 
• QXS 56-Drive Rackmount Installation Guide, Apr 2017 - 6.5 MB
• QXS Hybrid Disk User Essentials, Mar 2016 - 634 KB

Reference Guides

• QXS 3/4/6 Interoperability Matrix, May 2017 - 1.3 MB

CRU Guides

• QX & QXS CRU Installation and Replacement Guide, Aug 2017 - 28.7 MB